SHIPPING & RETURNS
SHIPPING POLICY
~For Instock items~
All orders will be dispatched within 1-3 working days (excluding weekends and holidays) upon successful checkout.
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~Customized orders items~
Customized orders will be dispatched within 14-21 working days exclude mailing days.
Full payment must be received before we commence work.
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~shipping with Courier within Singapore only~
we will be using courier with tracking at a flat rate of $5. item will arrived at your door step within 1-3 working days. if you need urgent delivery same day, please let us know, will expedite your delivery but with extra cost.
Free courier will be provided for orders $80 and above.
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~International shipping~
we do international shipping at a flat rate of $15 for selected countries.
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RETURN & EXCHANGE POLICY
~instock items~
All our items are sewn with care.
We can only accept returns for manufacturing defects items.
Please contact us within 7 days from date of received should such situations occurs and we will arrange for a replacement or refund.
However, items have to be returned in original unused condition.
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~Customized item~
We do not accept return or refund for customized items as we cannot resell them.
we will confirm every customization orders before we proceed.